In a major shift for the Australian carrier, plans have been confirmed for Qantas to outsource 850 jobs, with the vast majority of the affected positions moving to India.
The airline stated that the workforce decision is part of an ongoing initiative designed to overhaul and modernize its core information technology systems.
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Why Qantas Decided to Outsource 850 Jobs
According to the company, the restructuring is aimed at upgrading its technological capabilities to ensure its infrastructure remains resilient and adaptable to modern aviation demands.
In explaining the strategic transition, Qantas specifically highlighted the growing influence of artificial intelligence. Rapid advancements in AI technology are transforming how businesses manage operations, automation, and digital services, leading companies across the aviation industry to rethink their staffing and development models.
Shifting Technical Operations to India
Under the new plan, 850 domestic roles will be eliminated locally as operations transition overseas. India, known for its extensive technology and engineering hubs, will absorb most of the relocated positions.
As Qantas pushes forward with its modernization strategy, the move underscores the wider corporate trend of restructuring workforce requirements in response to automation and emerging digital tools.
Source: BBC
